Full Time

We are proud to be selected as one of B.C.'s Top Employers once again!

If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!

Term/Status: Maternity leave coverage to October 31, 2026
Salary: Management Band 4 - position starts at $53.56 to $69.33 hourly
Location: Surrey (hybrid after passing a 6-month probationary period)
Team: Newton

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connections.

At CLBC, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We encourage applications from all people with relevant skills, including women, Indigenous peoples, persons with disabilities, racialized people, and those who identify as 2SLGBTQ2+IA. For accommodation needs, please contact CLBCPeopleServices@gov.bc.ca at any stage of the hiring process.

Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.

About the Opportunity:

As a Service Delivery Manager (SDM) at CLBC, you will be responsible for managing the day-to-day operations of CLBC services within an assigned service delivery area.

The Service Delivery Manager ensures that eligible individuals and families are provided with goal-focused direct support and that services are delivered following CLBC policy and that complete information on community living services and community-based options is available and provided to individuals and families through a team of professional and administrative staff.

A central function of the SDM role is to ensure the effective and efficient delivery of CLBC contracted services that are fiscally responsible, consistent, and portable to support the safety, security, and well-being of individuals.

Key responsibilities:

Supporting Facilitators and Analysts to plan for and implement support to families
Ensuring that contracting of services to agencies is completed
Overseeing the contract management cycle including contract review, development of work plans and workflow processes, and assessment of effectiveness and contractual consistency
Promoting CLBC's work towards reconciliation and partnership with Indigenous organizations
Supporting Facilitators, Analysts, and regional managers in managing emerging issues between CLBC, service providers and individuals and families; focusing on facilitating best outcomes and escalating as needed
Consulting and advising Facilitators in navigating the complexity and depth of planning with individuals and families
Supporting Facilitators and Analysts in building relationships with families, individuals and service providers, and coaching to enhance individual capability and depth of practice
Leading and guiding a dynamic team, you'll recruit, train, performance manage, approve leaves and expenses, and handle labour relations matters like discipline and resolving staff grievances. This includes day-to-day supervision, coaching and guidance of Facilitators and Quality Service Analysts.

What you will bring:

Bachelor of Social Work or Business Administration/Commerce degree with human services orientation or equivalent
Minimum of 5 years of demonstrated successful experience in a leadership position, preferably within social services resource development and contract management within the community living sector
Equivalent amount of combined education and related experience may be considered
Additional Info:

Occasional travel to communities within the catchment area, as well as to Head Office in Vancouver as needed
Possession of a valid class 5 driver's license and a clean Driver's Abstract is required
Successful applicants are subject to a Criminal Record Check
At CLBC, we are committed to providing equitable compensation, recognizing that salary negotiation can be a barrier for some groups. We will engage in an objective analysis to determine a starting salary that is grounded in principles of equity and fairness

Closing date: February 10, 2025

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://communitylivingbc.prevueaps.ca/jobs/26093-14638.html

We are proud to be selected as one of B.C.'s Top Employers once again!

If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!

Term/Status: Permanent, Full-time (70 hours bi-weekly)
Classification/Salary: Social Program Officer R30, starting at $90,797 annually
Location: Vancouver Head Office (hybrid)
Team: Quality Assurance

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connection.

At CLBC, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We encourage applications from all people with relevant skills, including women, Indigenous peoples, persons with disabilities, racialized people, and those who identify as 2SLGBTQ2+IA. For accommodation needs, please contact CLBCPeopleServices@gov.bc.ca at any stage of the hiring process.

Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.

About the Opportunity:

As a Behavioural and Adult Guardianship Practice Analyst at CLBC, you will be responsible for enabling CLBC to provide the highest possible quality of service through effective quality risk management.

In this role, you will work to ensure CLBC staff are aware of and comply with legislation, statutory obligations, CLBC policies, and standards, and engage in complex data analysis and file reviews to ensure continuous quality of service and identify training needs and gaps based on this analysis. You will collaborate with a wide variety of people enabling you to gather information, identify patterns and possibilities for the organization and the individuals and families we serve, and provide recommendations for enhancing services and practices.

Reporting to the Manager, Quality Assurance, this role provides overall consultation, mentorship, education and support to staff regarding all aspects of the adult protection framework, behaviour support & safety and planning.

Key Responsibilities:
Provides consultation to the regional management team and staff on legislated and policy high-risk issues related to Adult Guardianship (AGA) and Behaviour Support and Safety Planning (BSSP)
Supports CLBC and the Quality Assurance Manager/Director in legal matters involving the Adult Guardianship Act (AGA) and/or BSSP and may work with CLBC's legal counsel on individual legal matters
Uses various analysis methodologies and tools to identify key areas of risk and non-compliance and works with Service Delivery teams to mitigate these risks
Enhances and supports quality practice within regional operations teams by providing mentorship, training, and development opportunities. As part of a multidisciplinary team, contributes to program-based committees, working groups and initiatives, as required
Works with the Quality Assurance Managers when legal review and legal interpretation of issues is required. This may involve the exploration of legal remedies for high-risk AGA or BSSP scenarios, or situations that involve CLBC responding to current legal claims
Engages with CLBC leadership and staff under a Just Culture process and systems thinking approach to correct errors in relevant processes, and to identify and anticipate ongoing risks

What you will bring:
Minimum of 2 years of direct experience in social service delivery, preferably within the community living sector
A diploma or bachelor's degree in Social Work, Human Services or related field
To reduce barriers to the application process, we welcome a combination of transferable skills, knowledge, lived experience, and comparable qualifications for consideration.
Direct experience working with complex cases, risk management, supported decision-making and the operation of community supports and services
Direct experience working with and responding to the needs of individuals and families
Experience related to investigations of abuse, neglect and self-neglect, safety plan reviews etc
Experience with social policy development an asset
Experience in a public sector organization is an asset.

We're also looking for:
In-depth understanding of community living principles, person-centred practice, and Adult Guardianship and Behaviour Support planning
Expertise in research methodologies, comparative analysis, and policy development processes.
Comprehensive knowledge of community resources and relevant legislation, with the ability to access these for CLBC staff, individuals, and families
Skilled in assimilating new information, identifying implications, and seizing opportunities.
Excellent communication, both written and oral, with proficiency in teaching, mentoring, and facilitating groups.
Strong analytical skills for identifying, defining, and assessing problems in relation to policy and program objectives.
Proficient in project management, with the ability to plan, implement, and adapt to dynamic environments with shifting priorities and deadlines.

Benefits You will receive a comprehensive benefits package:
Employer-paid extended health and dental plan
A BC Public Service Pension plan with employer contributions
Generous vacation plus additional personal days
Paid maternity/parental/adoption leave
Life insurance, paid sick days, and, if needed, long-term disability
Wellness supports, including an Employee and Family Assistance Program
Professional development funds and resources to encourage continuous learning and skill development
Access to government discounts to travel, cell phones, and more!

Additional Info:
Overnight travel is occasionally required throughout BC
Successful applicants are subject to a Criminal Record Check
Five positions available
Closing date: February 10, 2025

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://communitylivingbc.prevueaps.ca/jobs/26084-14638.html

About us:
Growing Roots/ tsi'semlomet / Nutr raasin aahkikinwaa Early Learning and Child Care is a small, no-fee
Métis childcare program offering 8 IT spaces and 16 3-5 spaces. It is fully funded through distinction-based funding from Métis Nation BC and in partnership with Mission School District and the Fraser Valley
Métis Association.
Our focus is to provide culturally rich programming for Métis, First Nations, Inuit, and community
children. We view children as gifts from the Creator and cherish their growth into thriving individuals.
We foster a positive cultural experience for them and emphasize the pivotal role of play in learning and
resilience. Our core belief is that nurturing relationships with caring adults significantly benefits
children’s development.

Job Summary:
The Senior Early Childhood Educator provides leadership and guidance for staff, volunteers and
practicum students in planning and implementing developmentally appropriate activities for children 0-5
years of age, including infants/toddlers and children with support needs, to stimulate their intellectual,
physical and emotional growth.

Reports To: Childcare Facility Manager (Mission)

Key Duties and Responsibilities:
• Welcomes new children and their families to the program. Explains and interprets the
philosophy, goals and objectives of the program to families and answers questions. Ensures
enrolment information is in order including medical and emergency information, dietary
instructions and parental consent forms in compliance with statutory requirements such as
licensing.
• Plans, carries out and evaluates developmentally and culturally appropriate activities and
experiences for children using modelling, observing, questioning, demonstrating and reinforcing
techniques.
• Develops daily program schedules that include cultural curriculum, indoor/outdoor, active/quiet
and individual and group activities based on the children's interests.
• Identifies the abilities, interests and needs of children and develops individualized and group
curriculum based on these.
• With Manager, recommends referrals or additional services for children, and works in
consultation with professionals such as behavioural therapists, occupational therapists and
speech-language pathologists.
• Reports on progress, behaviours and other issues . Meets with and collaborates with community
support workers and other staff to create support/care plans.
• Contributes to transition plans for children moving on to elementary school. Maintains required
records and statistics.
• Participates in planning and evaluation of programs offered by the organization. Provides
suggestions and recommendations for program adjustments or changes to the Manager.
• Attends to the children’s physical and emotional needs including diapering, toileting, eating,
sleeping, comforting and co-regulation.
• Administers first aid and medication in accordance with established policy.
• Ensures a healthy and safe environment in which the children can interact. Identifies and
removes potential hazards.
• Communicates with families about children’s growth and development in collaboration with
Manager. Requests input from and participation of parents in the development of programs.
• Performs other duties as required. Will assist with duties as discussed with the Childcare Facility
Manager and Métis Early Years Program Coordinator.

Qualifications, Education and Experience:
• Early Childhood Education Diploma (required)
• Infant and Toddler Educator certificate (required)
• Special Needs Early Childhood Educator certificate (preferred)
• Valid BC Early Childhood Educator registration (required)
• Current Childcare First Aid/CPR certification (required)
• Minimum two years of experience in recent related experience (required)
• Current FoodSafe certificate
• Knowledge and understanding of the BC Early Learning Framework and the Indigenous and
Métis Early Learning and Child Care Frameworks.
• Knowledge and understanding of the BC Community Care and Assisted Living Act Child Care
Licensing Regulation (current)

Job Skills and Abilities:
• Excellent understanding and knowledge of Métis/First Nations cultures, traditions and socioeconomic issues affecting urban Indigenous families.
• Excellent oral, written, facilitation and interpersonal communication skills.
• Excellent organizational and time management skills.
• Ability to work effectively with program staff, volunteers, and non-profit or publicly funded
groups, agencies, and organizations.
• Knowledge of child development.
• Ability to lift 50 lbs. (23 Kg).

Additional Information:
This position requires the ability to function independently while managing the multiple needs of young
children, working collaboratively with other adults, including effectively managing all situations including
emergencies. Program delivery activities may require a moderate level of physical fitness to effectively
carry out the duties of the position.

Core Competencies
Indigenous Relations Behavioural Competency:

• Cultural Agility is the ability to work respectfully, knowledgeably, and effectively with Indigenous
people. It is noticing and readily adapting to cultural uniqueness in order to create a sense of safety for
all. It is openness to unfamiliar experiences, transforming feelings of nervousness or anxiety into
curiosity and appreciation. It is examining one's own culture and worldview, and the culture of Métis
Family Services, and to notice their commonalities, and distinctions with Indigenous cultures, and
worldviews. It is recognition of the ways that personal and professional values may conflict or align with
those of Indigenous people. It is the capacity to relate to or allow for differing cultural perspectives and
being willing to experience a personal shift in perspective. Effectively to other people from diverse
backgrounds with diverse views.

Additional Behavioural Competencies
• Teamwork and cooperation
• Flexibility
• Reflecting on difficulties
• Service orientation

Other Requirements:
• Criminal Record Check (vulnerable sector).

Wages: $28.50 - $30.50 per hour (**not eligible for wage enhancement)

Benefits:
• 100% paid individual benefits
• 35-hour work week
• Paid vacation
• Staffing hours between 7:30am and 5:30pm
• Circle of Security Classroom training provided
• Cultural training and learning opportunities
• Eligible for a sign on bonus
• Eligible for retention incentives

Start date: As soon as possible.

Please apply for this position from our website at the following link
https://www.Métisfamilyservices.ca/opportunities

Métis Family Services thanks all applicants for their interest in this career opportunity; however, only
those considered for the position will be contacted. No telephone inquiries please

About us:
Growing Roots/ tsi'semlomet / Nutr raasin aahkikinwaa Early Learning and Child Care is a small, no-fee
Métis child care program offering 8 IT spaces and 16 3-5 spaces. It is fully funded through distinction-based funding from Métis Nation BC and in partnership with Mission School District and the Fraser Valley
Métis Association.
Our focus is to provide culturally rich programming for Métis, First Nations, Inuit, and community
children. We view children as gifts from the Creator and cherish their growth into thriving individuals.
We foster a positive cultural experience for them and emphasize the pivotal role of play in learning and
resilience. Our core belief is that nurturing relationships with caring adults significantly benefits
children’s development.
Job Summary:
The Early Childhood Educator provides support and direct care to children under 0-5 years of age,
including infants/toddlers and children with support needs, to stimulate and develop their intellectual,
physical and emotional growth.
Reports To: Childcare Facility Manager
Key Duties and Responsibilities:
• Plans, carries out and evaluates developmentally and culturally appropriate activities and
experiences for children using modelling, observing, questioning, demonstrating and reinforcing
techniques.
• Develops daily program schedules that include cultural curriculum, indoor/outdoor, active/quiet
and individual and group activities.
• Identifies the abilities, interests, and needs of children and develops individualized and group
curriculum based on these.
• Attends to the children’s physical and emotional needs including diapering, toileting, eating,
sleeping, comforting and co-regulation.
• With Manager, recommends referrals or additional services for children, and works in
consultation with professionals such as behavioural therapists, occupational therapists and
speech-language pathologists.
• Reports on progress, behaviours and other issues related to children. Meets with and
collaborates with community support workers and other staff to create and follow support/care
plans.
• Contributes to reports for children moving on to elementary school. Maintains required records
and statistics.
• Participates in planning and evaluation of programs offered by the organization. Provides
suggestions and recommendations for program adjustments or changes to the Manager.
• Provides work direction to Early Childhood Educator Assistants as required.
• Ensures enrolment information is in order including medical and emergency information, dietary
instructions and parental consent forms in compliance with statutory requirements such as
licensing.
• Administers first aid and medication in accordance with established policy.
• Ensures a healthy and safe environment in which the children can interact. Identifies and
removes potential hazards.
• Communicates with families about children’s growth and development in collaboration with
Manager. Requests input from and participation of parents in the development of programs.
• Performs other duties as required. Will assist with duties as discussed with the Childcare Facility
Manager and Métis Early Years Program Coordinator.

Qualifications, Education and Experience:
• Early Childhood Education Certificate (required)
• Valid BC Early Childhood Educator certificate (required)
• Current Childcare First Aid/CPR certification (required)
• Minimum one year of experience in recent related experience (required)
• Knowledge and understanding of the BC Early Learning Framework and the Indigenous and
Métis Early Learning and Child Care Frameworks
• Knowledge and understanding of the BC Community Care and Assisted Living Act Child Care
Licensing Regulation (current)

Job Skills and abilities:
• Excellent understanding and knowledge of Métis/First Nations cultures, traditions and socioeconomic issues affecting urban Indigenous families.
• Excellent oral, written, facilitation and interpersonal communication skills.
• Excellent organizational and time management skills.
• Ability to work effectively with program staff, volunteers, and non-profit or publicly funded
groups, agencies, and organizations.
• Knowledge of child development.
• Ability to lift at least 50 lbs. (23 kg)

Additional Information:
This position requires the ability to function independently while managing multiple projects and
deadlines including effectively managing emergency situations. Program delivery activities may require a
moderate level of physical fitness to effectively carry out duties of the position.

Other Requirements:
• Criminal Record Check (vulnerable sector).

Core Competencies:
Indigenous Relations Behavioural Competency:
• Cultural Agility is the ability to work respectfully, knowledgeably, and effectively with Indigenous
people. It is noticing and readily adapting to cultural uniqueness in order to create a sense of safety for
all. It is openness to unfamiliar experiences, transforming feelings of nervousness or anxiety into
curiosity and appreciation. It is examining one's own culture and worldview, and the culture of Métis
Family Services, and to notice their commonalities, and distinctions with Indigenous cultures, and
worldviews. It is recognition of the ways that personal and professional values may conflict or align with
those of Indigenous people. It is the capacity to relate to or allow for differing cultural perspectives and
being willing to experience a personal shift in perspective. Effectively to other people from diverse
backgrounds with diverse views.

Additional Behavioural Competencies
• Teamwork and cooperation
• Flexibility
• Reflecting on difficulties
• Service orientation

Wages: $24.50 - $27.50 per hour (**not eligible for wage enhancement)

Benefits:
• 100% paid individual benefits
• 35-hour work week
• Paid vacation
• Staffing hours between 7:30 am and 5:30 pm
• Circle of Security Classroom Training
• Cultural training and learning opportunities
• Eligible for a sign on bonus
• Eligible for retention incentives

Start date: As soon as possible.
Please apply for this position from our website at the following link
https://www.metisfamilyservices.ca/opportunities

Métis Family Services thanks all applicants for their interest in this career opportunity; however, only
those considered for the position will be contacted. No telephone inquiries please

Ministry of Forests
Mackenzie

Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement.

Forest Technologist
$64,123.59 - $72,674.35 annually, plus $44.49 bi-weekly isolation allowance for Mackenzie.

At BC Timber Sales, our teams work collaboratively to ensure sustainable forest management, while promoting growth and innovation. The Engineering, Harvesting, and Silviculture teams play key roles in operational forestry, contributing to the health of both the environment and rural economies. With a focus on equity, diversity, and inclusion, we foster an environment where individual perspectives strengthen our work, and we welcome applicants from all backgrounds to help us manage crown timber responsibly and sustainably.

This role involves quality assessing contract work, developing and monitoring contracts, ensuring timber sale license harvest compliance, and conducting road inspections. With tasks like digital data entry and monitoring harvest conformance, your work will support communities by enabling sustainable forestry practices and generating local revenue.

Qualifications for this role include:

• Graduation with a diploma or a degree in resource or forestry management.
• Registered with Forest Professionals British Columbia (FPBC) as a Registered Forest Technologist (RFT) or greater, AND a minimum of two (2) years of experience in operational field forestry activities, OR
• Enrolled, or eligible for immediate enrollment, with Forest Professionals British Columbia (FPBC) as a trainee forest technologist (TFT, ASTFT) or equivalent, for the purpose of obtaining an RFT designation (or greater) AND a minimum of four (4) years of experience in operational field forestry activities.
Operational field forestry activities include one (1) or more of the following:
o Timber harvesting cut-block development
o Forest road engineering
o Silviculture
o Harvest operations
o Compliance and enforcement

• Must possess at minimum a valid Class 5 BC Driver’s Licence that does not limit or restrict the ability to conduct the duties of the job.

For more information and to apply online by February 18, 2025, please go to: https://bcpublicservice.hua.hrsmart.com/hr/ats/Posting/view/116896

WHO WE ARE
CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.

THE ROLE
As a Bar Supervisor/Administrative Assistant, you will contribute to an excellent customer experience in the military messes at CFB Esquimalt. You will organize, supervise, coordinate, and schedule day-to-day bar activities for both big events and everyday moments, building a rapport with the military community and participating in various military traditions.

In addition to your supervisory duties, you will provide operational support to bar operations and administrative support to the Messes. This includes preparing and serving beverages, maintaining inventory of bar stock, ordering supplies, and assisting in the setup and takedown of social and military functions. You will operate a Point of Sales system, prepare reports on cash/inventory transactions such as daily sales reports (DSR), and ensure compliance with provincial liquor legislation and regulations.

Under the supervision of the Mess Managers, you will assist in planning, organizing, and coordinating administrative procedures for the Mess offices. This includes answering and responding to incoming phone calls, balancing petty cash and all monies from mess dues and accounts receivable, typing and processing all correspondence, inputting invoices, and ensuring forms with respect to membership in/out clearance are completed and processed.

This role requires strong interpersonal and organizational skills, and a customer-focused mindset.

QUALIFICATIONS NEEDED
Education, Certifications and Licenses

College diploma or certificate in Hospitality or Food Management, or related field and some years of experience in hospitality, food and beverage service

(OR High school diploma and several years of experience in beverage sector or a related field)

Must be of legal age to serve alcohol (BC)

Must possess a Responsible Service of Alcohol certification (BC)

Food Handling Certification, as required

Valid Driver’s Licence (BC), an asset

Experience

In bar operations

In office administration

In budget administration

In cash handling

In preparing bank deposits and floats

In inventory control

In personnel administration

In event planning and organizing

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

LANGUAGE REQUIREMENTS
English Essential / Bilingual (English and French) an asset

Reading: Functional

Writing: Functional

Oral: Functional

BENEFITS AVAILABLE
Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

OTHER INFORMATION
This is an on-site position with an assigned work location.

START DATE
January 6, 2025

INCLUSION AND ACCOMMODATION
CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.
___________________________________________________________________________________________
QUI NOUS SOMMES
SBMFC. Plus qu’un emploi… une mission. Notre organisation, forte de plus de 4000 personnes, prône un mode de vie sain, actif, divertissant et créatif pour les membres, les vétérans et les vétéranes des Forces armées canadiennes et leurs familles. Aidez-nous à offrir une variété de programmes de conditionnement physique et de loisirs, à assurer du soutien aux familles, à organiser des activités de bienfaisance et à veiller à ce que nos membres aient accès à des services financiers personnalisés, de vente au détail et de voyage ainsi qu’à des rabais sur les services bancaires. Aux Services de bien-être et moral des Forces canadiennes (SBMFC), nous aimons ce que nous faisons. Et nous incarnons cette passion.

LE RÔLE
Dans ce poste, vous contribuerez à la prestation d’un service à la clientèle sans pareil dans les mess de la BFC Esquimalt. Vous organiserez, surveillerez, coordonnerez et prévoirez les activités du bar tant pour les événements d’envergure qu’au quotidien, et du coup, établirez des liens avec la communauté militaire et participerez à diverses traditions militaires.

En plus de vos fonctions de surveillance, vous assurerez le soutien opérationnel aux activités du bar et le soutien administratif aux mess; vous devrez notamment préparer et servir des boissons, tenir les stocks du bar, commander des fournitures et participer à la préparation des salles pour les réceptions sociales et militaires ainsi qu’au démontage qui s’ensuit. Vous utiliserez un système de point de vente, produirez des rapports sur les transactions de caisse et de stock (comme les rapports quotidiens des ventes), et veillerez au respect des lois et des règlements provinciaux sur l’alcool.

Sous la surveillance des gérantes ou gérants des mess, vous participerez à la planification, à l’organisation et à la coordination des procédures administratives pour les bureaux des mess. Vous devrez entre autres répondre aux appels téléphoniques, balancer la petite caisse ainsi que les sommes des cotisations de mess et des comptes clients, taper et traiter toute la correspondance, entrer les factures et veiller à ce que les formulaires de procédure d’arrivée et de départ des membres soient remplis et traités.

Pour occuper ce poste, vous devez avoir de solides habiletés interpersonnelles, un excellent sens de l’organisation et le souci de la clientèle.

QUALIFICATION REQUISE
Études, certificats et permis

OU Diplôme d’études secondaires ET plusieurs années d’expérience du secteur du service de boissons ou dans un domaine connexe

Être en âge de servir de l’alcool (CB)

Certificat de service responsable d’alcool (CB)

Certificat de manipulation des aliments, si necessaire

Permis de conduire valide (CB) (atout)

Expérience

Des activités d’un bar

De l'administration de bureau

De l’administration budgétaire

De la manipulation de l’argent

De la préparation des dépôts bancaires et des fonds de caisse

Du contrôle des stocks

De l’administration du personnel

De la planification et de l’organisation d’événements

Compétences

Orientation client, connaissance de l’organisation, communication, innovation, travail d’équipe et leadership

EXIGENCE LINGUISTIQUE
Anglais essentiel / Bilinguisme (anglais et français) un atout

Compréhension de l’écrit : Fonctionnel

Expression écrite : Fonctionnel

Interaction orale : Fonctionnel

AVANTAGES OFFERTS
Santé : Remboursement des médicaments sur ordonnance, compte de gestion des dépenses santé, soins primaires virtuels (télémédecine), Programme d’aide aux employés et à leur famille, soutien en matière de santé mentale, assurance voyage, garanties de soins dentaires et de la vue, assurance vie, assurance invalidité de longue durée et assurance en cas de décès ou de mutilation par accident.

Équilibre travail/vie personnelle : Vaste gamme de congés payés et non payés, dont des congés annuels, personnels et pour obligations familiales payés.

Planification de la retraite : Régime de retraite à prestations déterminées et régimes d’épargne collectifs.

Apprentissage et perfectionnement : Paiement des cotisations d’associations professionnelles, cours en ligne incluant un abonnement à LinkedIn Learning et formation linguistique.

Autres avantages : Rabais offerts dans le cadre du Programme de reconnaissance des membres Une FC.

AUTRES RENSEIGNEMENTS
Il s’agit d’un poste où l’employée ou l’employé doit travailler sur place, à un endroit assigné.

DATE D’ENTRÉE EN FONCTION
6 Janvier 2025

INCLUSION ET MESURES D’ADAPTATION
Les SBMFC ont à cœur de maintenir un environnement inclusif, équitable et accessible, où tout le personnel se sent valorisé, respecté et appuyé. Nous acceptons les candidatures de toutes les personnes qualifiées qui peuvent nous aider à constituer un effectif à l’image de la diversité de notre société canadienne. Des mesures d’adaptation sont offertes à tous ceux et celles qui en font la demande pendant le processus de sélection.

Position: Delegated Social Worker (C4/C6) – Multiple Vacancies

Term: Full-Time Permanent (Subject to Funding Availability)/ Full-Time Temporary (Mat. Leave Coverage)

Geographic Catchment Area: Kamloops which is located within the unceded Secwépemcul'ecw and home of the Two Rivers Métis Society.

Reports to: Michif Child Safety Team Leader / Michif Delegated Youth Services Team Leader

Position Overview:
The primary responsibility of our Michif team is to promote the safety and well-being of Métis children, youth, and families. At Lii Michif Otipemisiwak Family and Community Services (LMO), we believe this is best achieved through a trauma-informed and culturally safe approach to practice that supports the healing journey of a child, youth, and their family. Guided by our Michif Practice Model, as the case manager, the delegated social worker holds the key to completing balanced assessments, developing and monitoring case plans, and determining and monitoring additional supports. The Delegated Social Worker also provides direct support to youth/families and works collaboratively and respectfully with youth/families, their natural supports, Elders, and a holistic team of internal and external service providers to strengthen a youth/families’ capacity to protect, care for and support their independence.

1. Duties and Responsibilities
Child Safety Screening
• Screens calls relating to child safety.
• Responds to walk-ins relating to child safety.
• Completes intake screening map as required.

Case Management
• Follows provincial practice standards and the guidelines of the LMO Michif Practice Model
• Completes balanced assessments for family and youth services.
• Works collaboratively with youth/families, their support network and multiple service providers to develop effective prevention services plans.
• Monitors and evaluates progress towards identified goals and coordinates services, completes, and monitors referrals and responsibilities of other resources and members of a youth/family’s care team.
• Provide direct one-to-one support to youth/families to support progress towards identified goals.
• Facilitate planning and review meetings that promote permanency, life-long family and cultural connections and a road to independence.
• Monitors and evaluates progress towards established goals and coordinates services and responsibilities of other resources.
• Closes files in accordance with the LMO Michif Practice Model and coordinates honouring celebrations for youth/families and their support networks.
• Maintains clear and accurate documentation, reports, and records.
• Provides explanation to child/youth of why they are in care and involves child/youth in ongoing planning.
• Consult with the Team Leader and receive approval at all key case planning and decision-making points.
• Maintains the involvement of the child’s extended family and natural support network in planning.
• Respects the right for privacy and confidentiality.
Community Development
• Develops positive working relationships with community partners.
• Participates in agency activities, gatherings, and celebrations.
• Other duties as assigned or required.

2. Qualifications:
Education/Certification:
• Bachelor’s degree, preferably in the area of human/social services; Child Welfare Specialization/Practicum Preferred
• Preference will be given to those applicants with a letter of delegation or previous letter of delegation.
• Applicants without a letter of delegation must be prepared to attend delegation training through the Indigenous Perspective Society.

Competencies:
A Delegated Social Worker should demonstrate competence in the following:
• Cultural competence with a solid understanding of the history of colonization and the impacts of intergenerational trauma
• Communicating information – creates an environment where open, honest communication is valued and develops strong, cooperative relationships.
• Planning & organizing – plans and organizes time effectively to meet goals and timetables visualizing needs for the future.
• Initiative - takes the initiative to identify new challenges or opportunities.
• Problem Solving - uses critical thinking skills to solve problems thinking outside of the box.
• Continuous Learning - Continuously acquires and applies knowledge, skills and abilities to enhance capacity, performance, and employability and to think about how to bring new ideas to move the organization forward.
• Delivers on Commitments - Delivers on commitments to internal and external customers, demonstrating a sense of urgency and follow-through.
• Relationship Building - Develops strong, cooperative relationships with internal and external partners, customers, clients and colleagues to build long term relationships that foster collaboration and partnership.

Skills and Abilities:
• Excellent interviewing and needs assessment skills
• Proven ability to establish and maintain effective working relationships and to use integrated case management.
• Strong Case Management ability
• Ability to interpret and apply provincial legislation relevant to child and family services.
• Proficiency in the use of computer programs for word processing, spreadsheets, email, and the internet to the intermediate level (capable of using many functions and feel confident using the program)
• Strong oral and written, interpersonal and communication skills.
• Knowledge of child development impacts of intergenerational trauma and the principles of reconciliation as it relates to child and family services.
• Recognizes and respects cultural diversity and has knowledge of Métis culture.

Experience:
• Experience in delivering delegated child welfare services within the Indigenous Community is strongly recommended.

Working Conditions
• Travel in this position is required.
• Potential for violence in the workplace
• Ability to perform the physical requirements of the job which include lifting of children.
• Supervision received – frequent consultation with direct supervisor with directive and regular review of the work performed.
Conditions of Employment
• Must be able to obtain and maintain a Criminal Records Check
• Must be able to obtain and maintain a valid BC Driver’s License
• Must provide a vehicle in good condition and appropriate vehicle insurance to meet program requirements and access to a company vehicle is provided and requires a valid driver’s license.
• Must be able to obtain and maintain delegation.
• Must consent to a Prior Contact Check
• Lii Michif Otipemisiwak Family and Community Services is exempt and allowed to give preference in hiring Indigenous People, under Section 15(2) of the Canadian Charter of Rights and Freedoms.

Compensation:
• Wage: $38.20-51.88 (Dependent on Delegation Level). Classification: Aboriginal Delegated Social Worker (SPO 24) of the BCGEU Indigenous Services Collective Agreement. Benefits and pension following 90 days of FT employment.
• BCGEU Indigenous Services Employees are entitled to receive a retention bonus at the end of each fiscal year (until the expiration of the current collective agreement).

Application Process: Please send your resume along with three professional references to LMO Human Resources, Corryna Fladmark at human.resource@lmofcs.ca. Please Note: Only shortlisted applicants will be contacted.

Application Deadline: Ongoing until filled.

We are currently seeking a Member Advisor to join our Salt Spring team.

The Member Advisor is responsible for providing front line member service to triage and manage member needs by asking members thoughtful financial questions and create positive experiences to retain and deepen financial relationships. Advance member knowledge and use of digital channels set up to serve and answer customer questions and addressing their concerns; raising matters as appropriate to team members or partners while maintaining confidentiality and accuracy. The Member Advisor identifies member life stage cycle and provides solutions to financial needs, and/or refers member to an appropriate advisor.

Here’s what would be included as a part of your typical day

Member Service: Triages member questions and needs through to digital channels and MAC where appropriate. Builds strong relationships with current and potential members; identifies member life stage cycle and provides financial advice to members or refers to appropriate advisor.
Member Transactions: Processes a full range of member transactions including, but not limited to: opening personal or business accounts, debit/credit cards, and deposits. Directs members to appropriate digital channels and increase digital banking adoption as per branch goal. Achieves established individual sales and referral targets.
Branch Goals: Supports achievement of annual branch goals and objectives through proactive promotion of FW products and services, participates in branch campaigns, and actively seeks potential cross-sell and/or referral opportunities during interaction with members or potential members.
Other Responsibilities: Stays knowledgeable about emerging issues, evolving regulations and industry codes of conduct as well as participates in process improvement opportunities to protect the interests of the organization. Strives to achieve and improve service level agreements and productivity targets. Utilizes the Day in the Life as a guideline to prioritize and manage schedules - to align efforts in reaching goals while offering a remarkable, consistent member experience across First West.
Branch/Team Support: Participates fully as a team member, helps build a positive and diverse work environment, willingly assist and mentor others in the completion of work activities, and addresses communication issues efficiently. Performs other duties as required by the branch leadership.
Required Skills, Experience & Qualifications

High School Diploma required
Completion of FW Sales Essentials Course, within 6 months of hire required
Must complete the internal First West certification program specific to this role within the required timeframe
College, Trade or Tech School Diploma (2 years) preferred
2 years of retail/customer service experience or equivalent required
Sales and cash handling experience preferred
Demonstrated ability to identify needs and recommend products and services to members.
Strong interpersonal skills and ability to build relationships with current and potential members.
Demonstrated ability to be positive, flexible to change and work in a busy environment.
Proficient in computer software programs e.g. Microsoft Office
Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

About Us
What’s in it for you:

First, we strive to make our team members feel genuinely rewarded. You’ll have:

Mental health coverage and resources
Customizable health benefits, as well as topped-up parental leave
Performance-based compensation, employee banking advantages and group RRSP matching
Vacation time and flexible work arrangements to support your lifestyle
We are committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization. The compensation mentioned in this job posting should serve as a guide. The total cash compensation earned may vary based on a variety of factors including bonuses and/or incentives, an individual’s skills and experience, and may correlate with performance in the role.

We also provide and encourage opportunities for our employees to make a meaningful impact. After all, as a credit union we’re powered by giving back—in big ways and through small gestures. That's why we offer employees paid time off to volunteer, partner with thousands of local charities, build long-lasting relationships that help our members get ahead and commit to environmental, social and governance (ESG) practices.

By joining our team, you’ll be able to elevate your potential. Wherever your own purpose leads, we’re here to support you with award-winning in-house training programs, access to LinkedIn Learning, and reimbursement for external courses to help you get ahead.

Take the next step in your career as part of our team. Apply for this opportunity!
https://fa-eomj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExper…

We are currently seeking a Member Support Specialist to join our Penticton team.

The Member Support Specialist role supports member facing, non-sales functions within the Member Advice Centre. This role provides exceptional member service over the phone, through email, and in-person as the first point of contact in our regional offices. Please note: The Member Advice Centre is open extended hours Monday - Friday 8:00am – 8:00pm, Saturdays 8:30am – 4:00pm, and Sundays 11am – 3:00pm. MAC requires a variety of work schedules to best serve our members and support our team.

Here’s what would be included as a part of your typical day

Member Service: Responds promptly to incoming calls, determines caller needs, responds to inquiries, supports members with instructions on e-transfer issues and conducts general transactions in a professional manner. Utilizes the ICE telephone system and provides regional cross support on reception queue calls for members across First West. Approaches each call with the goal of “First Contact Resolution”.
Fraud Alert System: Works closely with Corporate Security to effectively manage the high volume of Fraud Alerts across all First West branches and resulting member communications and documentation. Follows the Member Verification procedure to minimize credit union risk exposure.
Sales Campaign support: Supports marketing campaign efforts by entering leads and prospects into ACE using marketing approved hashtags. Assigns leads to applicable team within MAC or branch for further action. May provide ad hoc reporting and feedback on campaign results.
Lobby management: Greets visitors, couriers, and staff in a friendly, business-like manner, determines their needs, and refers visitors to the appropriate division/employee. Maintains and tracks parking and security passes and temporary passes to staff and outside contractors, as required. Ensures that the reception area is always covered during business hours, as well as maintains the professional appearance of the reception area. Ensures security is maintained; controls and restricts unauthorized personnel from entering the restricted area until met by the designated staff member or divisional secretary/assistant. Maintains established procedures with respect to confidentiality, negotiable items, security documentation, equipment, and surroundings to meet safety, legal and procedural requirements.
Inbound MAC queue coverage: May provide inbound call support on the MAC banking and email queues dependent on volume. The Member Support Specialist will work with their performance leader to build skills and experience required to complete general banking and fulfillment requests, as this is the stepping stone for Member Solutions Advisor role.
Required Skills, Experience & Qualifications

High School Diploma or equivalent
Must complete the internal First West certification program specific to this role within the required timeframe
2 year of customer service & office experience required, or equivalent
Financial services, call centre, or customer support over the phone experience preferred
Strong interpersonal skills and ability to build relationships with members, employees, and vendors
Demonstrated effective time management and organization skills with the ability to multi-task
Ability to work with minimal supervision
Proficient in computer software programs e.g. Microsoft Office
Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

Apply here to join our team: https://fa-eomj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExper…

The Indigenous Child and Youth Support Needs Guide (ICYSN) provides support and will act as a primary contact for First Nations, Métis and Inuit families with children and youth with support needs aged 0 – 19 years and support them to access needed CYSN programs and services. This will include working in partnership with families, MCFD, and other providers of CYSN programs and services to support an integrated and accessible range of programming that meets child, youth, and family needs. The ICYSN Guide will assist families with the planning process, provide information on service access and availability, and coordinate referrals to other CYSN providers. The Guide will provide Indigenous cultural training to staff at childcare centres by providing information, strategies, insights, ideas, deliver and facilitate training based upon the needs of the staff and Indigenous children attending the centres. Work with and include Elders and community to ensure services are delivered in a proactive, responsive, and culturally appropriate manner. Must possess the physical ability to consistently bend, lift, and carry a weight of up to 10kg.