Full Time

We are currently seeking a full-time Member Advisor to join our team at our Penticton Valley First branch.

The Member Advisor is responsible for providing front line member service to triage and manage member needs by asking members thoughtful financial questions and create positive experiences to retain and deepen financial relationships. Advance member knowledge and use of digital channels set up to serve and answer customer questions and addressing their concerns; raising matters as appropriate to team members or partners while maintaining confidentiality and accuracy. The Member Advisor identifies member life stage cycle and provides solutions to financial needs, and/or refers member to an appropriate advisor.

Here’s what would be included as a part of your typical day

Member Service: Triages member questions and needs through to digital channels and MAC where appropriate. Builds strong relationships with current and potential members; identifies member life stage cycle and provides financial advice to members or refers to appropriate advisor.
Member Transactions: Processes a full range of member transactions including, but not limited to: opening personal or business accounts, debit/credit cards, and deposits. Directs members to appropriate digital channels and increase digital banking adoption as per branch goal. Achieves established individual sales and referral targets.
Branch Goals: Supports achievement of annual branch goals and objectives through proactive promotion of FW products and services, participates in branch campaigns, and actively seeks potential cross-sell and/or referral opportunities during interaction with members or potential members.
Other Responsibilities: Stays knowledgeable about emerging issues, evolving regulations and industry codes of conduct as well as participates in process improvement opportunities to protect the interests of the organization. Strives to achieve and improve service level agreements and productivity targets. Utilizes the Day in the Life as a guideline to prioritize and manage schedules - to align efforts in reaching goals while offering a remarkable, consistent member experience across First West.
Branch/Team Support: Participates fully as a team member, helps build a positive and diverse work environment, willingly assist and mentor others in the completion of work activities, and addresses communication issues efficiently. Performs other duties as required by the branch leadership.
Required Skills, Experience & Qualifications

High School Diploma required
Completion of FW Sales Essentials Course, within 6 months of hire required
Must complete the internal First West certification program specific to this role within the required timeframe
College, Trade or Tech School Diploma (2 years) preferred
2 years of retail/customer service experience or equivalent required
Sales and cash handling experience preferred
Demonstrated ability to identify needs and recommend products and services to members.
Strong interpersonal skills and ability to build relationships with current and potential members.
Demonstrated ability to be positive, flexible to change and work in a busy environment.
Proficient in computer software programs e.g. Microsoft Office
Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.
Pay Transparency

Salary Range: $40,950 - $48,700

Please note, the salary range mentioned in this job posting should serve as a guide. The final compensation offered may vary based on a variety of factors including bonuses and/or incentives, or a candidate’s skills and experience. First West is committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization.

We are currently seeking a full-time Member Advisor to join our team at our Oliver Valley First branch.

The Member Advisor is responsible for providing front line member service to triage and manage member needs by asking members thoughtful financial questions and create positive experiences to retain and deepen financial relationships. Advance member knowledge and use of digital channels set up to serve and answer customer questions and addressing their concerns; raising matters as appropriate to team members or partners while maintaining confidentiality and accuracy. The Member Advisor identifies member life stage cycle and provides solutions to financial needs, and/or refers member to an appropriate advisor.

Here’s what would be included as a part of your typical day

Member Service: Triages member questions and needs through to digital channels and MAC where appropriate. Builds strong relationships with current and potential members; identifies member life stage cycle and provides financial advice to members or refers to appropriate advisor.
Member Transactions: Processes a full range of member transactions including, but not limited to: opening personal or business accounts, debit/credit cards, and deposits. Directs members to appropriate digital channels and increase digital banking adoption as per branch goal. Achieves established individual sales and referral targets.
Branch Goals: Supports achievement of annual branch goals and objectives through proactive promotion of FW products and services, participates in branch campaigns, and actively seeks potential cross-sell and/or referral opportunities during interaction with members or potential members.
Other Responsibilities: Stays knowledgeable about emerging issues, evolving regulations and industry codes of conduct as well as participates in process improvement opportunities to protect the interests of the organization. Strives to achieve and improve service level agreements and productivity targets. Utilizes the Day in the Life as a guideline to prioritize and manage schedules - to align efforts in reaching goals while offering a remarkable, consistent member experience across First West.
Branch/Team Support: Participates fully as a team member, helps build a positive and diverse work environment, willingly assist and mentor others in the completion of work activities, and addresses communication issues efficiently. Performs other duties as required by the branch leadership.
Required Skills, Experience & Qualifications

High School Diploma required
Completion of FW Sales Essentials Course, within 6 months of hire required
Must complete the internal First West certification program specific to this role within the required timeframe
College, Trade or Tech School Diploma (2 years) preferred
2 years of retail/customer service experience or equivalent required
Sales and cash handling experience preferred
Demonstrated ability to identify needs and recommend products and services to members.
Strong interpersonal skills and ability to build relationships with current and potential members.
Demonstrated ability to be positive, flexible to change and work in a busy environment.
Proficient in computer software programs e.g. Microsoft Office
Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.
Pay Transparency

Salary Range: $40,950 - $48,700

Please note, the salary range mentioned in this job posting should serve as a guide. The final compensation offered may vary based on a variety of factors including bonuses and/or incentives, or a candidate’s skills and experience. First West is committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization.

We are currently seeking a full-time Member Advisor to join our team at our Guisachan Valley First branch.

The Member Advisor is responsible for providing front line member service to triage and manage member needs by asking members thoughtful financial questions and create positive experiences to retain and deepen financial relationships. Advance member knowledge and use of digital channels set up to serve and answer customer questions and addressing their concerns; raising matters as appropriate to team members or partners while maintaining confidentiality and accuracy. The Member Advisor identifies member life stage cycle and provides solutions to financial needs, and/or refers member to an appropriate advisor.

Here’s what would be included as a part of your typical day

Member Service: Triages member questions and needs through to digital channels and MAC where appropriate. Builds strong relationships with current and potential members; identifies member life stage cycle and provides financial advice to members or refers to appropriate advisor.
Member Transactions: Processes a full range of member transactions including, but not limited to: opening personal or business accounts, debit/credit cards, and deposits. Directs members to appropriate digital channels and increase digital banking adoption as per branch goal. Achieves established individual sales and referral targets.
Branch Goals: Supports achievement of annual branch goals and objectives through proactive promotion of FW products and services, participates in branch campaigns, and actively seeks potential cross-sell and/or referral opportunities during interaction with members or potential members.
Other Responsibilities: Stays knowledgeable about emerging issues, evolving regulations and industry codes of conduct as well as participates in process improvement opportunities to protect the interests of the organization. Strives to achieve and improve service level agreements and productivity targets. Utilizes the Day in the Life as a guideline to prioritize and manage schedules - to align efforts in reaching goals while offering a remarkable, consistent member experience across First West.
Branch/Team Support: Participates fully as a team member, helps build a positive and diverse work environment, willingly assist and mentor others in the completion of work activities, and addresses communication issues efficiently. Performs other duties as required by the branch leadership.
Required Skills, Experience & Qualifications

High School Diploma required
Completion of FW Sales Essentials Course, within 6 months of hire required
Must complete the internal First West certification program specific to this role within the required timeframe
College, Trade or Tech School Diploma (2 years) preferred
2 years of retail/customer service experience or equivalent required
Sales and cash handling experience preferred
Demonstrated ability to identify needs and recommend products and services to members.
Strong interpersonal skills and ability to build relationships with current and potential members.
Demonstrated ability to be positive, flexible to change and work in a busy environment.
Proficient in computer software programs e.g. Microsoft Office
Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.
Pay Transparency

Salary Range: $40,950 - $48,700

Please note, the salary range mentioned in this job posting should serve as a guide. The final compensation offered may vary based on a variety of factors including bonuses and/or incentives, or a candidate’s skills and experience. First West is committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization.

We are currently seeking a Financial Advisor to join our team at our Cherrylane branch in Penticton, BC.

The Financial Advisor provides exceptional customer service to current and potential members by offering a full range of deposit/investments and complex lending services. The Financial Advisor identifies member life stage cycle and provides solutions to financial needs, and/or refers member to an appropriate advisor. This position manages a portfolio of members.

Here’s what would be included as a part of your typical day

Member Service: Builds strong relationships with current and potential members; identifies member life stage cycle and provides financial advice to members or refers to appropriate advisor.
Member Transactions: Processes a full range of complex member transactions including, but not limited to: personal loans, retail mortgages and RRSP loans; investment products (typically under $100K in investible assets); opening personal or business accounts, debit/credit cards, LOC/overdraft protection, and related insurance products.
Branch Goals: Supports achievement of annual branch goals and objectives through proactive promotion of FW products and services, participation in branch campaigns, and actively seeks potential cross-sell and/or referral opportunities during interaction with members or potential members. Achieves established annual sales and referral targets.
Branch Support: Performs a variety of administrative duties which may include, but not limited to: administration of estates, completion of loan applications, conducting credit investigations, and follow-up phone calls to members, as required.
Other duties as required by branch leadership.
Required Skills, Experience & Qualifications

College or Tech School Diploma (2 years) in related discipline or equivalent combination of education and experience
Mutual Funds License required
Must complete the internal First West certification program specific to this role within the required timeframe
PFP preferred
2 years in a Member Advisor role, or equivalent
Demonstrated ability to identify needs and recommend products and services to members
Self-starter with ability to work independently and solve problems using common sense and sound judgment
Proven ability to plan, organize and prioritize workload
Proficient in computer software e.g. Microsoft Office and banking software programs
Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.
Pay Transparency

Salary Range: $48,640 - $62,300

Please note, the salary range mentioned in this job posting should serve as a guide. The final compensation offered may vary based on a variety of factors including bonuses and/or incentives, or a candidate’s skills and experience. First West is committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization.

We are currently seeking a Commercial Analyst to join our team based out of our Langley Collaboration Centre.

The Commercial Analyst is a trainee role for future commercial sales/lending roles and incumbents in this role do not have an option to remain in this role long term. An incumbent will spend approximately two (2) years in this role and once required skill and experience level is achieved will move into an available commercial sales/lending role. Responsibilities include: provides administrative and analytical support to the commercial sales team; performs a variety of tasks that support the underwriting process for new credit applications; conducts annual reviews on commercial accounts, analyzes financial statements, and completes analysis of industry and market data, as required. The incumbent will deal directly with commercial members once a sufficient level of skill and experience are achieved.

Here’s what would be included as a part of your typical day

Financial Analysis: Completes analysis of financial statements and identifies any potential issues or concerns. Researches industry reports and analyzes market data related to specific credit applications, as required.
Loan Review/Security: Reviews "offer of credits" and "loan security" generated from the application tool to ensure information is complete and accurate; reviews delinquency reports and connects with TBD and/or credit services to work on resolution.
Loans Origination Process: Completes required paperwork for new credit applications, ensuring all supporting documentation is in place and forwards to commercial expert for review and/or approval; ensures required information from financial statements is entered into loans origination system; completes letter of credit requests in loans origination system; and completes progress draw worksheets for construction loans and monitors loan disbursement requests.
Risk Management: Completes annual reviews on commercial accounts and ensures all terms and conditions are satisfied including visiting business premises when required.
Sales and Service: Reviews files to identify cross-selling opportunities and forwards to appropriate commercial banking advisors; addresses member/client complaints or concerns to the mutual satisfaction of all parties. Establishes and maintains relationships within the branch network and the business community and follows up on incoming referrals. Promotes the organization’s image within the community through participation in community initiatives and events. Reinforces relationship management and FW sales culture through support of in-branch and company wide campaigns and recognizing employee referrals.
Required Skills, Experience & Qualifications

College, Trade or Tech School Diploma (2 years) in related field required
Bachelor’s Degree in related discipline preferred
2 years sales and financial analysis experience or equivalent required
Previous knowledge of lending policies, procedures, products, and services preferred
Working knowledge of relevant legislation and statutory requirements influencing the granting and collection of commercial credit preferred
Proven knowledge and skills in financial statement analysis and credit risk management
Proven ability to manage change and identify and act upon continuous improvement opportunities
Strong work ethic and demonstrated resourcefulness in execution of daily activities
Advanced knowledge in Microsoft Office Applications, specifically MS Excel and Word
Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.
Pay Transparency

Salary Range: $55,200 - $70,700

Please note, the salary range mentioned in this job posting should serve as a guide. The final compensation offered may vary based on a variety of factors including bonuses and/or incentives, or a candidate’s skills and experience. First West is committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization.

Shq’apthut Coordinator & Elder Support
https://careers.viu.ca/internal/vacancy/shqapthut-coordinator-elder-sup…

Indigenous Access Coordinator (2 positions)
https://careers.viu.ca/internal/vacancy/coordinator-indigenous-student-…

All three positions will be working out of Shq’apthut as their home base and providing direct support to learners from your communities. Recent VIU graduates can receive job search support through VIU’s Career Studio: https://services.viu.ca/career-studio

There’s also a posting that is closing today, June 26, that is a joint position with Office of Indigenous Education and Engagement and Faculty of Natural Resources Extension Program

Administrative & Program Assistant, OIEE & NREP
https://careers.viu.ca/vacancy/administrative-program-assistant-oiee-nr…

Ministry of Water, Land and Resource Stewardship
Dawson Creek, Fort Nelson, Fort St. John (Hybrid)

Flexible work options are available; this position may be able to work from home up to five (5) days a week subject to an approved telework agreement.

Wildlife Engagement Specialist
$85,813.18 - $97,879.22 annually, which includes a 3.3% Temporary Market Adjustment

The Ministry of Water, Land and Resource Stewardship (WLRS) has been created to support and enable natural resource sector wide integrated decision-making and provide a pathway to economic activity, environmental sustainability and advancing Indigenous reconciliation. Explore the opportunities and value working with our team can offer you: Why Work for the Ministry of Water, Land and Resource Stewardship.

The Wildlife Engagement Specialist will implement and support wildlife management with a focus on leading First Nations engagement as it relates to wildlife co-management. A strong wildlife management and human dimensions background will contribute to leading collaborative activities focused on Indigenous reconciliation and implementing the Together for Wildlife strategies to improve wildlife management and stewardship in the North.

Qualifications for this role include:

• Minimum of a bachelor’s degree or higher in biological sciences or a related field, plus three (3) or more years of related experience*.
• Registered (or immediately eligible for registration) as a Registered Professional Biologist (RPBio) in BC with the College of Applied Biology (CAB).

*Related Experience must include all of the following:

• Experience assessing and monitoring natural resources in conjunction with First Nations.
• Experience in wildlife management projects or programs including collaboratively delivered work with First Nations.
• Experience building and maintaining relationships with internal and external stakeholders.
• Experience leading programs, projects or initiatives related to the management, protection or recovery of species or ecosystems.
• Experience managing complex and sensitive natural resource management issues or projects related to wildlife or wildlife habitat in a team environment.

For more information, a complete list of qualifications and to apply online by July 15th, 2024, please go to: https://bcpublicservice.hua.hrsmart.com/hr/ats/Posting/view/114193

Ministry of Citizens' Services

This position has full time on-site requirements in Dease Lake, BC. Relocation expenses and housing may be provided.

Service Delivery Manager/Government Agent
$74,300.00 - $105,000.04 annually

Dedicated to making life better for British Columbians, the Ministry of Citizens’ Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC and delivers the digital face of government at www.gov.bc.ca.

The Service Delivery Manager/Government Agent contributes to Service BC’s strong reputation for building trust and confidence in government by ensuring the highest standards of service delivery. The role leads teams, projects and program initiatives to promote and ensure service quality, community presence and access to services for citizens and businesses.

Qualifications for this role include:
• High School diploma or GED
• Experience leading teams to provide exceptional in-person and/or virtual services.
• Experience managing conflict and dealing with emotionally charged individuals or groups.
• Experience leading in an environment where there are frequently changing and competing priorities.
• Experience managing a broad range of human resource functions including performance management, leave management, recruitment and retention.
• Experience coaching, training and developing a team to provide best in class service.

Preference may be given to applicants with one or more of the following:
• Post-secondary education in business management, public administration, finance, commerce, leadership or related discipline.
• Management or supervisory experience.
• Experience supervising in a unionized environment.
• Experience leading the implementation of process improvements or organizational changes.
• Experience interpreting and applying legislation, policies and procedures, particularly in the area of finance and budgets.
• Experience using analytics to make informed business decisions, allocate resources and evaluate outcomes.
• Applicants who identify as Indigenous (First Nations, Métis or Inuit).

For more information, a complete list of qualifications and to apply online by July 9th, 2024, please go to: https://bcpublicservice.hua.hrsmart.com/hr/ats/Posting/view/113743

We are currently seeking a full-time Commercial Analyst to join our team based out of Kamloops or Kelowna.

The Commercial Analyst is a trainee role for future commercial sales/lending roles and incumbents in this role do not have an option to remain in this role long term. An incumbent will spend approximately two (2) years in this role and once required skill and experience level is achieved will move into an available commercial sales/lending role. Responsibilities include: provides administrative and analytical support to the commercial sales team; performs a variety of tasks that support the underwriting process for new credit applications; conducts annual reviews on commercial accounts, analyzes financial statements, and completes analysis of industry and market data, as required. The incumbent will deal directly with commercial members once a sufficient level of skill and experience are achieved.

Here’s what would be included as a part of your typical day

Financial Analysis: Completes analysis of financial statements and identifies any potential issues or concerns. Researches industry reports and analyzes market data related to specific credit applications, as required.
Loan Review/Security: Reviews "offer of credits" and "loan security" generated from the application tool to ensure information is complete and accurate; reviews delinquency reports and connects with TBD and/or credit services to work on resolution.
Loans Origination Process: Completes required paperwork for new credit applications, ensuring all supporting documentation is in place and forwards to commercial expert for review and/or approval; ensures required information from financial statements is entered into loans origination system; completes letter of credit requests in loans origination system; and completes progress draw worksheets for construction loans and monitors loan disbursement requests.
Risk Management: Completes annual reviews on commercial accounts and ensures all terms and conditions are satisfied including visiting business premises when required.
Sales and Service: Reviews files to identify cross-selling opportunities and forwards to appropriate commercial banking advisors; addresses member/client complaints or concerns to the mutual satisfaction of all parties. Establishes and maintains relationships within the branch network and the business community and follows up on incoming referrals. Promotes the organization’s image within the community through participation in community initiatives and events. Reinforces relationship management and FW sales culture through support of in-branch and company wide campaigns and recognizing employee referrals.
Required Skills, Experience & Qualifications

College, Trade or Tech School Diploma (2 years) in related field required
Bachelor’s Degree in related discipline preferred
2 years sales and financial analysis experience or equivalent required
Previous knowledge of lending policies, procedures, products, and services preferred
Working knowledge of relevant legislation and statutory requirements influencing the granting and collection of commercial credit preferred
Proven knowledge and skills in financial statement analysis and credit risk management
Proven ability to manage change and identify and act upon continuous improvement opportunities
Strong work ethic and demonstrated resourcefulness in execution of daily activities
Advanced knowledge in Microsoft Office Applications, specifically MS Excel and Word
Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

Pay Transparency

Salary Range: $55,200 - $70,700

Please note, the salary range mentioned in this job posting should serve as a guide. The final compensation offered may vary based on a variety of factors including bonuses and/or incentives, or a candidate’s skills and experience. First West is committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization.

We are seeking a Wealth Services Assistant to joint our Tsawwassen Branch. This is a 15-month maternity coverage contract position.

Position Description

The Wealth Services Assistant provides administrative and marketing support to assigned Senior Wealth Advisors and responds to routine member/client inquiries. Responsibilities include: assisting in the preparation of client meetings, transaction documentation and participating in campaigns or special projects. Please note, this role may be required to work out of a wealth management centre.

Accountabilities

Sales and Service Strategy: Answers and responds to routine member phone calls and/or emails; proactively contacts members and assists with updates to member information; schedules member appointment on behalf of advisor; screens members and identifies opportunities to refer to other FW lines of business.
Member Transactions: Completes required documentation for the Senior Wealth Advisor and forwards for processing; follows up within established timeframe to ensure transaction has been processed.
Marketing Support: Organizes on or off-site seminars; prepares invitations and follows up with members to confirm attendance; identifies potential new members/prospects.
Administrative Support: Monitors the advisor’s diary and ensures annual review letters are prepared, as required; identifies upcoming reviews and ensures appointment is made; prepares queries on member data; starts the financial plan for the Senior Wealth Advisor to complete; completes any required documentation as instructed by advisor; maintains up to date and accurate member files.
Trades: Discusses and process trades when required on behalf of the member.
Risk Management: Maintains a professional standard of conduct at all times while promoting a positive image of the organization. Ensures compliance with all audit and risk management requirements and all other internal policies.
Qualifications

High School Diploma required
May require completion of CSI Canadian Securities Course & CPH and/or IIROC licensed
Note: Some employees in this role will be required to become licensed depending on the Wealth Specialist they are assigned to support.
2 years in a financial institution or brokerage firm as an investment advisor assistant required
1 year of experience in an administrative or marketing role preferred
Competencies

Demonstrated interpersonal and written communication skills
Proven organizational skills with attention to detail
Ability to multi-task and prioritize tasks to meet deadlines

Pay Transparency

Salary Range: $45,000 - $56,200

Please note, the salary range mentioned in this job posting should serve as a guide. The final compensation offered may vary based on a variety of factors including bonuses and/or incentives, or a candidate’s skills and experience. First West is committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization.