Last updated on October 8, 2026
Introduction
Métis Nation British Columbia (MNBC) is committed to protecting your privacy. MNBC collects, uses and discloses your personal information in accordance with the Personal Information Protection Act (PIPA) and other applicable legislation. ‘Personal information’ is defined broadly in the Personal Information Protection Act as recorded information about an identifiable individual, other than contact information, which is the information used to contact a person at a place of business. The purpose of this privacy statement is to inform you of the personal information that may be collected from you when visiting a MNBC website and how that information may be used.
Scope
This privacy statement relates only to the information automatically collected from you as a result of your visit to mnbc.ca and metishub.ca. It does not include information that a MNBC website, or a Ministry of MNBC, requests from you (eg. submission of an application form).
Any additional collections of personal information by a Ministry of MNBC or a website will be addressed in the respective collection notice. This privacy statement is not to be applied to work conducted by the respective Ministry collecting your information.
How is my personal information collected?
MNBC websites collect information about your visit, including personal information, through the use of audit logs and cookies. A cookie is a small file stored on your computer by your web browser when using some websites.
We use Google Analytics to understand how people use our website. Google may process this information on servers outside Canada, including in the United States. You can block or delete cookies in your browser settings. Our site will still work without them, though some features may not.
What personal information is being collected?
The information collected is:
- The web browser and operating system you are using
- The date and time of the visit
- The pages or services accessed
- If you were on another website before visiting MNBC websites, the URL (web address) of that previous website if it referred you to MNBC’s website
- The URL (web address) of the first website you visit immediately upon leaving MNBC’s website if you were referred to that website by MNBC’s website
- The Internet Protocol (IP) network domain name and address (e.g. 192.10.100.20) of the computer you are using. IP address and domain are identifiers that may be used to distinguish between users and identify your internet service provider or your computer itself
MNBC, via its websites, will notify you if cookies will be collecting additional information from you. A cookie may remain on your computer after the Internet session finishes.
MNBC collects personal information under the authority of section 11 of PIPA for the purposes stated below in the next section.
What is the purpose for collecting my personal information and how will it be used?
MNBC collects personal information through cookies to better understand general user trends at an aggregate level and improve web performance, web services, and website maintenance. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected or for a use consistent with that purpose, unless you expressly consent otherwise. MNBC collects personal information through security audits to protect against threats from hackers, and for other enforcement and security purposes. MNBC does not use this data to determine your identity unless required to do so as part of an internal investigation or for another enforcement-related purpose, and then, only in compliance with PIPA.
Can I opt out of the collection of my personal information?
Your browser may permit you to disable cookies, but you cannot opt out of the information collected for audit purposes. Also, your decision to disable cookies may impair your ability to browse, read, and download information contained on MNBC websites, and MNBC may be unable to personalize your web experience. However, you are able to opt out of the collection of your personal information that was done by a specific Ministry of MNBC by contacting them directly.
Can I unsubscribe from media that I receive from MNBC?
Communications channels such as MNBC Newsletters and Ministry-specific correspondence (emails, mail, etc.) can be unsubscribed from. Mnbc.ca itself is not connected to, nor does it send, any MNBC related correspondence. To unsubscribe, please follow the unsubscribe process of the respective correspondence.
What safeguards are in place to protect my personal information?
MNBC is obligated to protect your personal information by making reasonable security arrangements against such risks as unauthorized access, collection, use, disclosure or disposal. Specifically, access to systems, applications and the collected data is restricted to authorized personnel only. Furthermore, any personal information collected and used for identifying user trends (e.g. IP address) is aggregated and made anonymous during report generation.
How long is information retained?
Some cookies will remain on your computer for only as long as your browser remains open, or until you delete them off your computer. Other cookies will remain on your computer so that you may be recognized when you return to the website. These cookies will expire no later than 18 months from when they are first placed on your computer.
Personal information collected by MNBC is maintained only as long as necessary for the intended business purpose, or as required for legal or business reasons, following the retention periods in MNBC’s Records Classification and Retention Schedule. If we use your information to make a decision about you, the information will be held for one year to enable your ability to review. When MNBC no longer requires the information, we securely destroy it or remove anything that identifies you. For more information on retention policies, please contact MNBC’s Privacy Office.
How can I access and correct information I submit to a website?
You can review any personal information collected about you by requesting access to it through the Ministry of MNBC that is holding the information, or by submitting a Personal Information request to MNBC’s Privacy Office. You may request changes or annotate your personal information if you believe it to be inaccurate by submitting a written request describing the error. Please contact the specific Ministry holding your personal information to have this completed. For general information and support on personal information updates, please contact MNBC’s Privacy Office.
What about links to external websites?
MNBC websites may include links to external websites. Once you leave a MNBC government website, this privacy statement does not apply. MNBC is not responsible for the privacy practices or content of external websites.
What about embedded content?
MNBC websites may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
What about my personal information on MNBC’s metishub.ca?
The metishub.ca is the online portal in which (1) new individuals can submit a Citizenship Application digitally to the Ministry of Citizenship and (2) where current MNBC Citizens can update their personal information, complete renewal requests and view their digital MNBC Citizenship Card.
Information you submit through the metishub.ca travels over an encrypted connection and is stored on MNBC managed servers in Canada. Access is limited to MNBC staff and to contractors working under agreement with MNBC.
For access to, correction or deletion requests, please contact the Ministry of Citizenship at citizenship@mnbc.ca. For general inquiries regarding your personal information held within MNBC’s CRM, please contact MNBC’s Privacy Office.
Who can I contact for more information about this privacy statement?
Questions regarding this privacy statement or privacy practices at MNBC can be directed to the MNBC Privacy Officer via email at privacy@mnbc.ca or via mail at #380 – 13401 108 Ave Surrey, BC V3T 5T3 attention: Privacy Officer.